Terms of Service

Last Updated: March 13, 2026

Welcome to Cinemate. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Cinemate, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

2. Service Description

Cinemate provides synchronized video streaming with integrated video chat functionality for social viewing experiences. Our service includes access to licensed content, custom streaming capabilities, and social features.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Content Usage and Restrictions

Cinemate is for personal, non-commercial use only. You may not record, distribute, publicly display, or create derivative works from content available through our service. You may only stream content for which you have legitimate viewing rights.

5. Subscription and Billing

Premium subscriptions automatically renew monthly or annually based on your selected plan. You may cancel at any time through your account settings. Refunds are available within 14 days of initial purchase if you haven't used the service extensively.

6. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

7. Limitation of Liability

To the maximum extent permitted by law, Cinemate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Cinemate collects, uses, discloses, and safeguards your information when you use our service.

Information We Collect

• Account Information: Username, email address, password (hashed), and subscription details
• Usage Data: Watch history, preferences, room creation activity, and feature usage
• Technical Information: IP address, browser type, device information, and connection data
• Video Chat Metadata: Connection times, participant counts (not content of chats)

How We Use Your Information

• To provide, maintain, and improve our services
• To personalize your experience and recommendations
• To process transactions and send related information
• To send technical notices, updates, and support messages
• To respond to your comments and questions

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Video chats are end-to-end encrypted, meaning only participants can decrypt and view the content.

Third-Party Services

We may use third-party services for analytics, payment processing, and infrastructure. These services have their own privacy policies governing their use of your information.

Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. Contact us at privacy@cinemate.com for data-related requests.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is deleted 30 days after account closure.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on Cinemate.

What Are Cookies

Cookies are small data files stored on your device that help us remember your preferences, understand how you use our service, and improve your experience.

How We Use Cookies

• Authentication: To keep you signed in and secure your account
• Preferences: To remember your settings and preferences
• Analytics: To understand how users interact with our service
• Performance: To optimize and improve service performance
• Advertising: To show relevant ads on free tier (non-personalized)

Types of Cookies We Use

• Essential Cookies: Required for basic functionality
• Preference Cookies: Remember your settings
• Analytics Cookies: Help us improve our service
• Session Cookies: Temporary cookies deleted when you close browser
• Persistent Cookies: Remain on device for set period

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling essential cookies may affect service functionality.

Third-Party Cookies

Some third-party services we use may place their own cookies. These are governed by the respective third party's privacy policy.

Community Guidelines

To ensure a positive, safe, and enjoyable experience for all users, please follow these community guidelines.

Respect Others

Treat all users with respect and kindness. Harassment, hate speech, bullying, discrimination, or any form of abusive behavior will not be tolerated.

Content Restrictions

Do not share or stream copyrighted content without permission. Do not share inappropriate, illegal, or harmful content. Respect intellectual property rights.

Privacy and Consent

Respect the privacy of others. Do not record or screenshot video chats without explicit consent from all participants. Do not share others' personal information.

Age Restrictions

You must be at least 13 years old to use Cinemate. Users under 18 must have parental consent. Some content may have additional age restrictions.

Reporting Issues

If you encounter violations of these guidelines or have concerns about other users' behavior, please report them immediately through our reporting system or contact support.

Consequences of Violations

Violations may result in temporary suspension, permanent termination of your account, or reporting to authorities in cases of illegal activity.